Website Terms & Privacy Policy

Effective from: 14 August 2025
Last updated: 14 August 2025

Welcome to our website. By using this site, you agree to these terms. If you do not agree, please do not use the site.

1. About us

This website is operated by IQM Software ("we", "us"). Our registered office is: Rutland House, 90-92 Baxter Avenue, SS2 6HZ, United Kingdom. Company number: 3647759. We are the data controller for your personal data.

2. Using our website

  • The content on this site is for general information only.
  • We may change or update the site at any time without notice.
  • You are responsible for ensuring any products, services, or information available through this site meet your needs.
  • All material on this site is owned by or licensed to us. You may not reproduce or use it for commercial purposes without our permission.

3. Links to other websites

We sometimes link to other sites. We are not responsible for their content or privacy practices.

4. Privacy and data protection

What we collect

If you use our contact form, we collect:

  • Your name
  • Your email address

We also collect anonymous usage information through Google Analytics to help us improve our site.

Why we collect it

We use your personal information to:

  • Respond to your enquiry
  • Keep basic records for internal reference

Our legal basis for processing this data is legitimate interests - we need to respond to your request.

Cookies

Our site uses cookies only for:

  • Security (Google reCAPTCHA on the contact form)
  • Anonymous usage statistics (Google Analytics)

These are essential for protecting the site and understanding performance. Google may process some data outside the UK/EU - see Google’s Privacy Policy.
You can block cookies in your browser, but the contact form may not work properly.

How long we keep your information

We will keep your contact form information for no longer than 5 years.

Who we share it with

We do not sell or rent your personal data. We only share it with:

  • Google (for reCAPTCHA and Analytics)

Your rights

Under UK data protection law, you have the right to:

  • Ask for a copy of the data we hold about you
  • Ask us to correct or delete it
  • Object to how we use it

To exercise these rights, contact: contact@iqmsoftware.co.uk.
You have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled. To file a complaint with the ICO: https://ico.org.uk/make-a-complaint

Security

We host our website securely in the UK and limit access to your data.

5. Disclaimers and liability

  • We do not guarantee that the information on this site is accurate, complete, or up to date.
  • Your use of the site is at your own risk.
  • We are not liable for any loss or damage arising from your use of the site, except where the law does not allow us to exclude liability.

6. Governing law

These terms are governed by the laws of England, Northern Ireland, Scotland, and Wales. If you have any questions about these terms or our privacy practices, please contact us at contact@iqmsoftware.co.uk.